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Frequently Asked Questions

 

What is Wet Paint NYC?

We are a beautique art agency dedicated to presenting a highly curated collection of works by select contemporary artists.  Each piece is hand-picked to create a cohesive collection of only the finest examples of Contemporary Art in a variety of styles and genres.

Where do I start?

* Choose your favorite image from our gallery. You can search by artist, subject or genre.

* Follow the guided steps to choose your material, size and framing options.  If the original painting is available for purchase, the "Buy Original" option will be shown.

* View your customized piece to scale using our "Wall Preview" feature.  You can choose from several room types, and you can even adjust the color of the wall to match you space.

* Continue on to Check Out and complete your purchase.  Your artwork will be expertly prepared to your specifications and you will receive a tracking number once your piece has shipped.

What is your shipping policy?

We ship worldwide with UPS, FedEx and USPS and we guarantee the safety of your prints.  All orders ship within 2-5 business days. Shipping dates range from 1-7 business days, depending on distance. Customers will receive tracking number via email as soon as your order ships.

What is your policy on returns/exchanges/refunds?

Your satisfaction is our highest priority, contact us with any requests.

How can I keep up with your new work?

Sign up for our newsletter and follow us on socia media at @ShopWetPaint.

Whats a Print?

Digital prints, often called “giclées,” are quality reproductions in which the photographic image is scanned into a computer that produces copies using high-end ink jet printers. The process to produce a giclée is more expensive and intensive than the older style poster reproduction (called an offset lithograph), and the inks that are used contain actual color pigments rather than dye, which adds to their brilliance and longevity. Even more significant is the fact that these digital prints are printed onto higher quality surfaces, such as fine art papers or canvas, which gives the final product the look and textural feel of original art. A giclée of a watercolor can look identical to the original.

What Types of Prints Do You Offer?

Prints on Canvas:

- Brand info : Epson Exhibition Matte
- Thickness : 22 mil
- Acid-free, Lignin-free, heavyweight cotton-poly blend

This elegantly textured features soft-matte surface with a bright white point, exceptionally high Dmax, and wide color gamut. The canvas base is enhanced with elastic polymers providing high tensile strength and flexibility for gallery wrap stretching without cracking.

Finishing

All canvas prints are coated with a non-yellowing, UV resistant, liquid topcoat for added protection, durability, and print life.

Please ask about different border options including:

- Mirrored (cloned) borders
- Black borders (standard for gallery wrap)
- Specially selected colors from your artwork

Stretch Options

Your artwork can be stretched on 3/4" stretcher bars or gallery wrapped on 1.5" thick bars for that museum quality look at no additional cost.

All prints are stretched on a light-weight, select pine wood, and properly reinforced for added rigidity and strength. Your stretched giclée will be ready to hang.

  Example of 1.5'' and 3/4'' wrap depth. 

             Mirrored wrap and custom color wrap

Face Mounted Acrylic:

Photographic quality prints face mounted to acrylic have a vibrant color, clarity and depth. Light passes through the acrylic in a unique way that illuminates your image for a modern and sleek aesthetic. The mounted print is fixed to black pvc for added support, and has a wooden backing with ready to hang wire.

Available Paper Choices:

Epson Premium Glossy
Photo Paper

High gloss finish

 

Lexjet Sunset Metallic
Photo Paper

Bright Silver Finish

White Metal Panels:

  • ChromaLuxe white metal panels
  • Photographic image quality 
  • 1.14mm sides
  • Wood backing with saw tooth ready to hang

*Colors may vary due to sublimation process and substrate surface.

Infusing dyes directly into specially coated metal prints result in outstanding image clarity and vibrancy with exceptional detail and resolution. The subtle reflective quality shines through in lighter areas of the image.

Metal prints are also extremely durable, offering scratch and abrasion resistance without hiding your image behind glass. Our metal prints also offer the highest fade resistance compared to every other photo medium.

HOW TO CARE FOR YOUR METAL PRINT:

Our metal prints have a durable scratch resistant surface that is waterproof and can be cleaned easily with a damp cloth. Use caution when hanging. If dropped the corners can dent. 

  • Contain no VOCs (Volatile Organic Compounds)
  • Contain no lead or other heavy metals or phthalates
  • Coating is a thin, very durable layer which is cured using a low energy process creating zero emissions

      

Clear Metal Panels:

  • ChromaLuxe clear metal panels
  • Photographic image quality 
  • 1.14mm sides
  • Wood backing with saw tooth ready to hang

*Colors may vary due to sublimation process and substrate surface.

Infusing dyes directly into specially coated metal prints result in outstanding image clarity and vibrancy with exceptional detail and resolution. The subtle reflective quality shines through in lighter areas of the image.

Metal prints are also extremely durable, offering scratch and abrasion resistance without hiding your image behind glass. Our metal prints also offer the highest fade resistance compared to every other photo medium.

HOW TO CARE FOR YOUR METAL PRINT:

Our metal prints have a durable scratch resistant surface that is waterproof and can be cleaned easily with a damp cloth. Use caution when hanging. If dropped the corners can dent. 

  • Contain no VOCs (Volatile Organic Compounds)
  • Contain no lead or other heavy metals or phthalates
  • Coating is a thin, very durable layer which is cured using a low energy process creating zero emissions

         

Fine Art Paper:

- Brand info : Epson Cold Press Bright
- Thickness : 21 mil
- Basis weight : 340 gsm
- 100% Cotton Fiber
- Acid, Lignen, & Chlorine Free
- Bright White

The cold press manufacture of this media provides an elegantly textured finish, enabling rich, deep blacks and an incredibly wide color gamut. This paper meets artist's requirements as an archival print media with a white point and contrast ratio without sacrificing the look and feel of a true fine art paper.

Matte Photo Paper:

- Brand info : Epson Enhanced Matte Photo Paper
- Thickness : 10.3 mil
- Basis weight : 192 gsm

- Smooth Surface
- Bright White - Flat matte surface provides the optimum photographic platform

- High color gamut yields remarkable color reproduction
- Heavyweight stock delivers true photographic feel
- Bright white base accentuates highlights

For photographers and artists seeking a flat matte surface, EPSON Enhanced Matte Paper is the ideal choice. This bright white paper is perfect for images that do not require gloss. It yields highly saturated images, while maintaining excellent highlight and shadow detail. Smooth, no texture. 

          

Glossy Photo Paper:

- Brand info : Epson Premium Glossy Photo Paper
- Thickness : 10 mil
- Basis weight : 260 gsm
- Ultra Glossy finish

- 1440 dpi printing for the highest quality output
- Highest color gamut available for vivid color reproduction

This paper offers the highest gloss level of any Epson resin-coated photographic paper. Producing vivid, life-like images that rival those of traditional silver halide prints, the ultra glossy finish, coupled with a 7-mil thickness and extremely wide color gamut, makes this paper a favorite among discerning photographers and artists.

    

Semi-Gloss Photo Paper:

- Brand info : Epson Premium Semi-Gloss Photo Paper
- Thickness : 10 mil
- Basis weight : 165 gsm
Highest color gamut available for vivid color reproduction 

Premium Photo Paper Semi-gloss is a remarkable media that has the look and feel of true photographic paper. Ideal for printing displays or scenic color images, this semigloss finished paper delivers beautiful results for all to enjoy. Due to its semi-gloss surface, lamination is not recommended.

 
 

Metallic Photo Paper:

- Brand info : Lexjet Sunset Photo Metallic Paper
- Thickness : 10 mil
- Basis weight : 255 gsm
- Archival & Acid Free

- Bright silver base accentuates highlights

For photographers and artists seeking a high gloss surface, Lexjet Sunset Metallic Paper is the ideal choice. This bright silver paper is perfect for images that do require gloss. It yields highly saturated images, while maintaining excellent highlight and shadow detail. 

Loose Canvas:

- Brand info : Epson Exhibtion Matte
- Thickness : 22 mil
- Acid-free, Lignin-free, heavyweight cotton-poly blend

This elegantly textured features soft-matte surface with a bright white point, exceptionally high Dmax, and wide color gamut. The canvas base is enhanced with elastic polymers providing high tensile strength and flexibility for gallery wrap stretching without cracking.

Finishing

All canvas prints are coated with a non-yellowing, UV resistant, liquid topcoat for added protection, durability, and print life.

Please ask about different border options including:
- Mirrored (cloned) borders
- Black borders (standard for gallery wrap)
- Specially selected colors from your artwork

Decal:

- Brand info : LexJet Print-N-Stick

  • Easy to print, install, reposition and remove 
  • Does not rip, wrinkle or stretch 
  • Photographic image quality 
  • 110⁰ bright white, matte, smooth fabric base 
  • Exceptional water resistance 
  • Perfect for wall graphics and point-of-purchase displays

This Decal Fabric sets a new standard for photographic image quality on an inkjet-printable fabric. The printable fabric is LexJet’s Water-Resistant Satin Cloth backed with a repositionable, removable adhesive designed for trouble-free application to a wide variety of flat surfaces. It removes cleanly and easily with no adhesive residue. Moreover, it will not rip, wrinkle or stretch in production, making it easy to cut into any shape. Higher ink saturation than most fabrics for richer colors.

 

Decal:

- Brand info : LexJet Print-N-Stick

  • Easy to print, install, reposition and remove 
  • Does not rip, wrinkle or stretch 
  • Photographic image quality 
  • 110⁰ bright white, matte, smooth fabric base 
  • Exceptional water resistance 
  • Perfect for wall graphics and point-of-purchase displays

This Decal Fabric sets a new standard for photographic image quality on an inkjet-printable fabric. The printable fabric is LexJet’s Water-Resistant Satin Cloth backed with a repositionable, removable adhesive designed for trouble-free application to a wide variety of flat surfaces. It removes cleanly and easily with no adhesive residue. Moreover, it will not rip, wrinkle or stretch in production, making it easy to cut into any shape. Higher ink saturation than most fabrics for richer colors.

 

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